Know exactly where you stand vs. shops your size.
Every metric is benchmarked against 300+ trades shops on the platform. HVAC operators see HVAC averages. Roofers see roofing averages. You see how far your numbers are from the leaders — and what closing the gap is worth in dollars.
Segmented by industry and shop size.
A 5-truck plumbing shop and a 50-truck HVAC operation aren't running the same business. Our benchmarks are segmented so you're always comparing against your peer group — same trade, same scale, same operating reality.
- Benchmarks segmented by industry and shop size
- Top-quartile, median, and your shop side by side
- Pulled from 300+ shops, refreshed continuously
Closing the gap, in actual dollars.
We don't just show you you're 5 points behind on average ticket. We tell you what those 5 points are worth — in revenue, in margin, in your actual P&L. Every percentage point of improvement, priced for your shop.
- Per-KPI dollar value of closing the gap
- Revenue and margin impact modeled
- Specific to your call volume and trade
We flag the patterns before they break.
Callback rate trending up for 3 weeks straight? You'll know. Membership conversion sliding on a specific tech? You'll know. Revenue per truck dipping in one division? You'll know. Insights flag the patterns so you can fix them before they hit the bottom line.
- Anomaly detection across every KPI
- Tech-level early warnings
- Slack and email alerts for what matters
Pressure-test changes before you make them.
Thinking about raising the average ticket target? Adding a membership bonus? Changing the callback deduction? Model the impact on every tech's paycheck and the shop's margin before a single dollar moves.
Build an incentive program designed to grow your business.
Get personalized guidance from the ShareWillow team. We'll help you design a profit sharing plan that motivates your team and drives business results.
- Customize your plan for your unique business
- Learn best practices from 300+ companies
- Get a 30-minute 1:1 session with an expert
ShareWillow has designed and implemented performance pay and incentive plans for 300+ service businesses.
“I would 100% encourage people to do performance pay — and definitely partner with ShareWillow.”