Every restoration job is different — your pay plan should be too. ShareWillow designs incentive plans that work for emergency response, scheduled work, and insurance-driven jobs alike.
Restoration techs work nights, weekends, and emergencies. Some jobs are 4 hours. Some are 4 days. Hourly pay flattens all of it into the same rate.
Performance pay structures the upside around what actually matters: response time, scope accuracy, and clean-job completion. Your techs run toward the call instead of running out the clock.
“Aligning crew pay with job outcomes is the fastest way to fix the emergency-vs-hourly problem.”
— Trades operators across restoration · Restoration
300+
Shops on ShareWillow
0%
Churn after 3 cycles
The plan
A typical restoration performance plan
Designed around emergency response, scope accuracy, and clean insurance approvals.
Custom built for your shop in 1–2 weeks
Sample plan structureEditable per tech
01
Base hourly
$24/hr — guaranteed foundation
Base
02
Emergency response bonus
$75 per arrival under 2 hours
Bonus
03
Scope accuracy bonus
10% of margin if final = scoped
Bonus
04
Insurance approval bonus
$100 per first-pass approval
Bonus
05
Rework deduction
-$200 per rejected scope
Deduction
Metrics dashboard
What we track for restoration shops
Restoration-specific KPIs benchmarked against shops your size.
01
Response time
1.4hr avg
Industry: 4hr+
02
Scope accuracy
94%
Industry: 72%
03
First-pass approval
88%
Industry: 60%
04
Rework rate
1.2%
Industry: 6–8%
Live, in real time, on every tech's phone
The tech app
Every tech sees the score in their pocket.
Payroll becomes a leaderboard. Techs check their projected payout, effective hourly rate, and live ranking after every job — same way they'd check the score of a game they're trying to win.
Real-time leaderboards
The whole crew sees who's leading, by what, and by how much. Top techs become the standard. Newer techs see exactly what good looks like.
Projected payout, updated every job
Techs know what they'll bring home this week before Friday. No surprises. No "how did you get that number" conversations.
Effective hourly rate, not just base
We bundle base, bonuses, and incentives into one number. Your $20/hr tech is actually a $32/hr tech. Now they know it — and so does the shop down the street.
Drill into every job
Tap any payout to see the jobs behind it. Full transparency on what counted, what got deducted, and why.
The things restoration owners ask before they sign.
Specific to how restoration shops operate. Don't see your question? Ask us on a call.
We pay on scope completion, not insurance approval timing. Bonus comes when the work is signed off as complete. Insurance back-and-forth doesn't hold up the tech's paycheck.
Per-call response bonus on top of the hourly base. Sub-2-hour arrival earns the full bonus. Techs run toward the call, not away from it.
Scope accuracy bonus + rework deduction. Techs are paid for getting it right the first time. Over-scoping costs them. Under-scoping costs them too. Accuracy is the metric.
Build an incentive program designed to grow your business.
Get personalized guidance from the ShareWillow team. We'll help you design a profit sharing plan that motivates your team and drives business results.
